Telesurveillance : The Service
Our telesurveillance (alarm monitoring) centre, ALPHA SURVEILLANCE, receives the signals from your alarm system through the telephone network. Your site is monitored 24 hours a day, 7 days a week, ensuring that the activation of an alarm never goes unacknowledged.
To be able to benefit from our telesurveillance service, your alarm system just needs a digital telephone transmitterand a telephone line.
Of what does the service consist?
Your alarm is connected through the telephone network to our telesurveillance centre, 24 hours a day and 7 days a week .
Telesurveillance, or alarm monitoring, is the processing of information received from your alarm system . We establish a contract together, help you to find the instructions in the event of an alarm best adapted to your situation and advise you on the choice of a local 'intervention' company- a security agency.
At the first alert, our operators react immediately and apply the instructions that you have given us at the signing of the contract: to send guards or call one of the people listed as responsible for the property.
If you do not possess an alarm system and you do not wish to invest in such a purchase, we can also suggest "all-inclusive" subscriptions to the telesurveillance centre which would make available all of the necessary material.
We manage :
What do we do?
*In contrast to most other telesurveillance or alarm monitoring centres,
we can manage theft or sabotage alarms zone by zone.
We know with precision which radar(s) or contact(s) have detected an anomaly. We are therefore aware of the gravity of the alert even before the intervention arrives on the scene; our action is more effective, and the intervention is safer.
**Our alarm control panels accept up to 32 codes for the arming and disarming of the system. This permits us to have true control over access .